Data protection policy
We may collect personal data directly through the use of our website, by phone, at events or by mail, when you ask for information and/or a demonstration, place an order, subscribe to our newsletter, register for our mobile app, join our loyalty programmes, take part in a promotion or respond to a survey or questionnaire. The information that we are likely to collect mostly involves:
Your first and last names
Your business contact details (business e-mail address, phone numbers, IP address)
The name of your company, SIREN/SIRET (business registration) numbers, intracommunity VAT number
The address of your company
The content of our correspondence by any medium whatsoever (mainly for archiving purposes)
The website pages you have visited (for statistical purposes or targeted advertising)
The type of browser and medium (tablet, computer or mobile) that you use and possibly your IP address (only for the purposes of system administration and/or gathering statistics, without identifying any other personal information)
Your opinion about our products and/or services.
This data constitutes personal data (hereinafter referred to as ‘Personal Data’).
Processing your Personal Data
/ Processing based on your contracts with us
We are required to ask you to provide your Personal Data so that we can offer the services that are best for you. This data will be processed by computer, the details of which can be found below.
To manage the pre-contractual relationship and then delivery of the contract itself, we collect the above-mentioned data and process it as follows:
To establish your identity
To manage your customer account
To draw up and send your contract
To set up invoicing procedures in accordance with legal provisions
To create or add our loyalty programme, as the case may be
To contact our partner for online payment
To prevent outstanding debts and combat fraud by implementing anti-fraud controls
To process debt recovery
To maintain your purchase history.
/ Processing based on your consent
We are also required to process your Personal Data for the purposes of finding new customers, developing customer loyalty, providing sales demonstrations and information, carrying out statistical studies, monitoring the pages consulted on our websites and the browsing patterns of visitors to those websites, and also to target our marketing campaigns, subject to your prior and express consent (opt-in):
To send e-mail campaign messages
To send promotional campaign messages by text or to an answer machine
To target promotional campaigns
To target geographical areas.
/ Managing cookies
Through these cookies and other similar technology, we may also be required to collect data relating to your location when you browse on our website, to sell targeted advertising campaigns or market research to advertisers, for example. In particular, we can identify your approximate location instantly (country, town) from your IP address. We do not use geolocation, but manage to identify your log-in access point based on your IP address. However, some plug-ins on our website may use a geolocation system (for example, Google Analytics). You can turn off its geolocation functions by changing the options and settings of your operating system.
We can also collect Personal Data including location data (geolocation, number of hours of use, detected failures, etc.) through the use of connected services linked to your equipment. This information is used to combat theft of equipment, allow us to monitor equipment maintenance as part of a possible contract warranty, and to protect our rights should a retention of title clause be enforced. In any case, we make sure that we only process your Personal Data for the purposes for which you have given your consent, while respecting the principle of proportionality.
/ Recipients of your Personal Data
As all Personal Data is confidential, access is limited to the following recipients:
Our company and employees in charge of managing contracts
Our service providers and/or technical partners for the purposes described above and strictly limited to the tasks assigned to them.
Conditions for processing and storing your Personal Data
‘Processing’ your Personal Data includes, in particular, the use, conservation, recording, transfer, adaptation, analysis, modification, declaration, sharing and destruction of Personal Data according to what is necessary given the circumstances or legal requirements.
All Personal Data that we collect is kept for a limited period of time depending on the processing purpose and only for the duration provided for by applicable legislation.
/ Links to other websites not controlled by Imaweb France
Our website may provide links to third-party websites that might be of interest to you.
We do not have any control over the content of third-party websites or over the practices of these third parties with regard to protecting the Personal Data that they may collect. As a result, we do not accept any responsibility for the processing of your Personal Data by these third parties. It is your responsibility to find out about their policies on Personal Data protection.
/ Transferring your Personal Data
We may be required to pass on your Personal Data to the authorities in France and in third-party countries in accordance with the regulations in force.
Your Personal Data will mainly be processed within the European Union. However, in exceptional circumstances and if provision of the service justifies it, Personal Data may be processed outside the European Union provided that processing complies with the conditions set out in the General Data Protection Regulation (GDPR).
/ Security of your Personal Data
We do our utmost to protect the Personal Data that you chose to give us and to keep it secure, to ensure that it remains confidential and to prevent it getting distorted, damaged, destroyed or disclosed to unauthorised third parties.
We have taken physical, electronic and organisational protective measures to prevent any loss, misuse, unauthorised access or distribution, alteration or possible destruction of this Personal Data.
However, it is important that you also take care to prevent any unauthorised access to your Personal Data. You are responsible for keeping your password and the information in your account confidential.
/ Right to access and rectify Personal Data
We have put personal data protection mechanisms in place to ensure that your Personal Data is used in accordance with the above-mentioned purposes and to make sure that it is accurate and up to date.
You have the right to access your Personal Data. Furthermore, you have the right to request that your Personal Data is rectified, updated or deleted. You also have the right to information, rectification and erasure with regards to your Personal Data stored by our company.
If you have an account, you can exercise your rights by logging into your account. Otherwise, you can exercise your rights by returning the required form; in fact, every e-mail sent for direct marketing purposes contains a link where you can unsubscribe or change the Personal Data held on you. Failing that, you can also exercise your rights by sending an e-mail to the following address: [email protected].
Videos captured from Stampyt Auto are sent to the YouTube® platform. To use YouTube features, you need to log in with a Google® account. The rights granted to Stampyt Auto for the integration of YouTube features can only be used to send videos. You can revoke the link between Stampyt Auto and YouTube at any time by clicking on the following link: https://myaccount.google.com/permissions.
We are very serious about ensuring that the Personal Data given to us is protected. Therefore, if you have reason to believe that the security of your Personal Data has been compromised or that is has been misused in any way, we ask you to get in touch with us at the following e-mail address: [email protected].
Last update: 2022-11-01